FAQ and Help
Is it safe to use christianbridegroom.com?
Yes. christianbridegroom.com is designed with your privacy and safety in mind.
We provide several privacy features to help you control the information you share:
- You may use a nickname instead of your real name on your profile.
- You may choose to blur your profile picture by up to 50%.
- Do not publish sensitive information such as your home address or office address.
- Only registered members with a username and password can view member profiles.
- You may use our private messaging/chat system to communicate with potential brides or grooms.
- You may choose to hide your personal contact number from your profile.
- If preferred, you may provide your parent's or guardian's contact number instead.
For additional protection, please read our Safety Conditions & Tips before communicating with other members.
What is Profile Verification?
Profile verification is a process used to help confirm the identity of a bride or groom before the profile is activated.
Members may be asked to provide a valid Malaysian driving licence for verification. Verification is encouraged but may not be compulsory unless specifically requested by our administration.
We reserve the right to reject or suspend profiles containing false, misleading, invalid, inappropriate, or non-matrimonial information.
Why do you need a copy of my driving licence?
Identity verification helps us reduce the risk of fake, misleading, or fraudulent profiles.
For verification purposes, you may place a clear marking such as “For Matrimony Purpose Only” across your driving licence before submitting it.
Only the front side of the driving licence is required unless otherwise requested.
Your verification document is for verification and administrative purposes only and will not be published on your matrimonial profile.
Do I need to upload my driving licence for verification?
If verification is requested, you may upload the document through the verification section in My Account, or email it securely to:
Please mark the document “For Matrimony Purpose Only” before submission.
Can my parent, guardian, or profile creator provide their driving licence?
No. For identity verification, the driving licence must belong to the bride or groom whose profile is being registered.
Is payment required to upload my profile?
Our matrimonial service normally requires a membership plan. However, we currently offer a FREE registration/membership plan for a limited time.
Please check our latest membership packages for current pricing and benefits.
How much does membership cost?
Please visit our Membership Plans page for the latest packages and pricing.
Current packages include:
FREE – 3 Months - Value RM100
SILVER – 6 Months - RM200
GOLD – 12 Months -RM300
View Membership Plans
Can I view all profiles without subscribing?
No. Only registered members can access and view member profiles.
Access to profiles and features may depend on your membership plan.
Do you have free plan ?
Yes. We currently offer a FREE plan for a limited time.
Please check the Membership Plans page for the latest terms and availability
How long does it take to register and create a profile?
On average, completing the registration and profile information takes approximately 10 minutes, depending on how much information you provide.
Can I register multiple profiles using the same email address?
No. Each profile must have a unique email address.
One email address can only be associated with one member profile.
Do I need to provide my mobile phone number when registering?
Yes. A valid Malaysian mobile phone number is required for administration, verification, and profile activation purposes.
Where applicable, you may also provide your WhatsApp username.
Without a valid contact method, we may be unable to activate your profile.
Do I need to publish my contact number on my profile?
No. Publishing your personal contact number is not compulsory.
You may choose to hide your contact details and communicate through the website's messaging system.
Why does the registration form say that my email address is already in use?
Each profile on christianbridegroom.com must have a unique email address.
You may receive this message if:
- You have previously registered an account using the same email address; or
- Another profile has already been registered using that email address.
If you believe your email address has been used without your permission, please contact us at info@christianbridegroom.com.
If you previously registered but have forgotten your password, you may use the password recovery option.
How long does it take to activate and publish my profile?
After we receive your completed registration and the required information, your profile will normally be reviewed and activated within 2 hours.
Activation may take longer if additional verification or information is required.
Do I need to pay for renewal after my membership expires?
Renewal is optional.
If you wish to continue using our membership services after your membership expires, you may purchase a new membership plan.
Do I need to pay any additional fees if I find my partner?
No.
We do not charge any additional success fee or marriage fee when you find your partner.
There are no hidden charges for finding a partner through our service.
Is there an age requirement to create a profile?
Yes.
Members must be 21 years old or above.
Both brides and grooms must meet the minimum age requirement.
I am divorced, widowed, or annulled and have children. Can I register?
Yes.
Divorced, widowed, annulled, and other eligible marital-status categories may register, including members who have children.
Please provide accurate information about your marital status and family circumstances.
Are foreigners allowed to register?
No.
christianbridegroom.com is exclusively for Malaysian Christians.
Members must be Malaysian and provide a valid Malaysian local contact number.
Do you find a bride or groom for me?
No. christianbridegroom.com is a matrimonial platform that allows you to search and communicate with potential partners yourself.
We provide the platform and tools to help you connect with suitable members. You are responsible for deciding whom you wish to contact and pursue a relationship with.
Is christianbridegroom.com a Malaysian company?
Yes.
christianbridegroom.com is operated by:
Marriages Dot My Agency
SSM Registration No.: 003482924-W
Based in Bukit Bintang, Kuala Lumpur, Malaysia
Established: 2026
How many profiles are available?
There are currently more than 100 registered profiles available.
The number of available profiles may change as new members register and existing profiles expire or are removed.
Why has my profile or account been suspended?
A profile may be suspended if we receive reports or complaints concerning the account, or if the profile is found to violate our rules, safety conditions, or terms and conditions.
Depending on the circumstances, a suspended account may be permanently blacklisted and may not be eligible for renewal or reactivation.
Membership fees are generally non-refundable in cases where an account is suspended due to a violation of our rules or policies.
My religion, denomination, or mother tongue is not listed in the registration form. What should I do?
We have tried to provide a comprehensive selection of Christian denominations, traditions, languages, and other profile options relevant to Malaysians.
If you cannot find a suitable option, please contact us at info@christianbridegroom.com and let us know what information should be added.
Please note that christianbridegroom.com is exclusively for Malaysian Christians.
Are there any rules when creating a matrimonial profile?
Yes. Members are expected to:
- Provide accurate and truthful information.
- Only upload your own photographs.
- Do not upload inappropriate, offensive, misleading, or unrelated content.
- Do not impersonate another person.
- Do not use the platform for advertising, scams, solicitation, or non-matrimonial purposes.
- Respect other members and communicate appropriately.
- Do not publish sensitive personal information unnecessarily.
Please read our full Safety Conditions & Tips.
What are your Terms & Conditions?
Our Terms & Conditions explain the rules and responsibilities of members when using christianbridegroom.com.
What are the Safety Conditions & Tips?
Your safety and privacy are important to us.
Our Safety Conditions & Tips provide guidance on protecting your personal information, communicating with other members, identifying suspicious behaviour, and using the matrimonial service responsibly.
I have lost my password. What should I do?
If you have forgotten your password, you may use the password recovery option on the website.
If you are still unable to access your account, please contact:
How can I change my password?
You can change your password from your My Account / Preferences section after logging into your account.
Where can I find my Profile ID?
Your Profile ID is automatically generated by the system when your profile is created.
You may find your Profile ID in your profile URL or at the bottom of your profile.
For example:
Profile ID: 78451784...
How can I blur my profile picture?
Log in to My Account and go to your Privacy settings.
Under the image visibility option, select the appropriate privacy setting, such as “No One”, if you do not want your original profile image to be publicly visible.
The system can blur your profile picture by up to 50% from the original image.
How can I get the Verification Tag?
To request verification:
- Log in to My Account.
- Open the Verification section.
- Upload a clear copy of your Malaysian driving licence.
- Before uploading, mark the document “For Matrimony Purpose Only.”
- Submit the document for verification.
The document is used privately for verification and administrative purposes only and will not be published on your profile.
Once successfully verified, a Verification Tag may be displayed on your profile.
Need More Help?
If your question is not answered here, please contact us:
Marriages Dot My Agency
christianbridegroom.com
Bukit Bintang, Kuala Lumpur, Malaysia
Email: info@christianbridegroom.com
Find Your Perfect Christian Bride and Groom in Malaysia.